Privacy Policy

At ScentDudes.co.uk, we value your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

  • Personal Data: Name, email, phone number, billing/shipping address, and payment details when you place an order.
  • Browsing Data: IP address, browser type, and pages visited via cookies and analytics tools.
  • Marketing Data: Preferences and subscriptions to newsletters or promotions.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and customer support.
  • To improve our website and personalize your shopping experience.
  • To send marketing communications (only with your consent).
  • To comply with legal obligations, such as tax reporting.

3. Sharing Your Information

  • We share data with trusted third parties (e.g., payment processors, couriers) solely to fulfill your order.
  • We do not sell or share your data for marketing purposes without consent.
  • Data may be shared to comply with legal requirements or protect our rights.

4. Data Security

  • We use secure encryption (SSL) to protect your data during transmission.
  • Access to your data is restricted to authorized personnel only.
  • While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights Under UK GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Withdraw consent for marketing at any time.
  • Request data portability. To exercise these rights, email info@scentdudes.co.uk.

6. Cookies

  • We use cookies to enhance your browsing experience and analyze site performance.
  • You can manage cookie preferences via your browser settings or our cookie consent tool.

7. Data Retention

  • We retain personal data only as long as necessary for the purposes outlined (e.g., order fulfillment, legal compliance).
  • Marketing data is retained until you unsubscribe.

8. International Transfers

  • If data is transferred outside the UK (e.g., for international shipping), we ensure adequate safeguards are in place, such as Standard Contractual Clauses.

Contact Us For privacy-related queries, contact our Data Protection Officer at info@scentdudes.co.uk or call 01254 690069.